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Withdrawal Function Resumes
 

Dear all,

The withdrawal function has now resumed with extra security implemented - what does this mean?

Users can now go into StartJOIN.com and make a withdrawal request as usual, you will be required to confirm your withdrawal via email. What we've added is another verification process by a member of staff - who will confirm/query the requests accordingly.

Requests that appear suspicious or as irregular behaviour associated with the account will be flagged - in this scenario, we would get in touch with users to further verify before confirmation.

Due to a backlog of pending withdrawals we've accumulated since the 30th May and the extra security process in place, please expect to see your withdrawal completed in 3-5 days after making the request. However, if your withdrawal request is flagged for concern, it may take a little longer!

This is the standard process that user would go through:
1) Login to your StartJOIN account.
2) Visit https://startjoin.com/users/startcoins
3) Make a withdrawal request via the withdrawal tab.
4) Confirm the email that will be send to your StartJOIN email to verify the withdrawal.
5) A member of staff will review the withdrawal request - and confirm the request accordingly. NEW.


We would like to reiterate that our top priority is security around users' coins and accounts - so please bear with us during this process. We'd rather be safe and sorry!

 

If you have any questions, or any concerns about your wallet/activity, please contact us via info@startjoin.com.
 
Email us at info@startjoin.com.
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